Privacy Policy

Effective Date: December 11, 2025
Last Updated: December 11, 2025

I. INTRODUCTION

Welcome to PeerPadz ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices for the PeerPadz platform, an online advertising directory and information service that connects private property sellers with buyers in the For Sale By Owner (FSBO) real estate marketplace.

By using PeerPadz, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

II. INFORMATION WE COLLECT

We may collect several types of information from and about users of our platform:

A. Information You Provide to Us

Account Information:

  • Username
  • Email address
  • Password (stored in encrypted/hashed format)
  • Phone number (optional)
  • Profile preferences and settings

Property Listing Information:

  • Property photos and images
  • Property address, city, state, and zip code
  • Listing price and description
  • Property features and specifications

Communications:

  • Messages sent through our platform to other users (stored in plain text, not encrypted end-to-end)
  • Feedback and reviews about listings
  • Customer support inquiries
  • Responses to surveys or promotional communications

Subscription and Transaction Data:

  • Subscription plan selection
  • Transaction IDs and timestamps from PayPal
  • Payment status and subscription status

B. Information We Collect Automatically

When you use PeerPadz, we may automatically collect:

Usage Information:

  • Pages viewed and features accessed
  • Click behavior and navigation patterns
  • Session duration and frequency of visits
  • Search queries and filter preferences

Device and Technical Information:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Screen resolution and display settings
  • Language preferences
  • Referring/exit pages and URLs

Location Information:

  • City-level geolocation data derived from IP address
  • Location data from property listings you create

Cookies and Tracking Technologies:

  • Session cookies for authentication
  • Analytics cookies (Google Analytics, Facebook Pixel if you consent)
  • Preference cookies to remember your settings

C. Information from Third-Party Sources

Property Valuation Data:

When premium users request property valuations through our RentCast API integration, we may receive property records and estimated values for the requested addresses.

Payment Processing:

PayPal provides us with transaction status, subscription confirmations, and payment metadata (but NOT your financial account details).

III. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following legitimate business purposes:

Platform Operations:

  • To create and manage your account
  • To process and display your property listings
  • To facilitate messaging between buyers and sellers
  • To process subscription payments through PayPal
  • To send transactional emails (confirmations, notifications, account updates)

Service Improvement:

  • To analyze usage patterns and improve platform features
  • To troubleshoot technical issues and optimize performance
  • To develop new features and services
  • To conduct research and analytics

Safety and Security:

  • To verify user identity and prevent fraud
  • To enforce our Terms of Service
  • To detect and prevent abuse, spam, or malicious activity
  • To comply with legal obligations and respond to legal requests
  • To resolve disputes between users

Marketing and Communications (With Your Consent):

  • To send promotional emails about new features or premium offerings
  • To display targeted advertisements through Google Analytics and Facebook Pixel (if you consent)
  • To notify you about listings that match your search preferences

Legal Compliance:

  • To comply with applicable laws and regulations
  • To respond to subpoenas, court orders, or legal process
  • To protect our rights, property, and safety, and that of our users

IV. DATA SHARING AND THIRD PARTIES

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

A. Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

Payment Processing:

PayPal — All payment transactions are processed exclusively through PayPal. We do not store your credit card, bank account, or other financial payment information. By using our payment features, you agree to PayPal's Privacy Policy. PeerPadz is not responsible for PayPal's data practices or any payment disputes.

Analytics and Advertising:

  • Google Analytics (GA4) — We use Google Analytics to analyze website traffic and user behavior. Google may collect and process data as described in their privacy policy.
  • Facebook Pixel (optional, consent-gated) — If you consent via our cookie banner, Facebook may collect data about your browsing activity for advertising purposes. See Facebook's Data Policy.

Cloud Services and Hosting:

  • Render — Our platform is hosted on Render's US-based servers
  • AWS S3 / DigitalOcean Spaces — We use cloud storage services for images and media files uploaded to the platform

Push Notifications:

Firebase Cloud Messaging — We use Firebase to send push notifications about messages, listing updates, and account activity. See Google's Firebase Privacy Policy.

Property Data:

RentCast API — Premium users may access property valuation data through RentCast. See RentCast's privacy policy.

We are not responsible for the data practices of these third-party services. Please review their privacy policies independently.

B. Legal Requirements and Protection

We may disclose your information when we believe in good faith that disclosure is necessary to:

  • Comply with legal obligations, court orders, or government requests
  • Enforce our Terms of Service and other agreements
  • Protect the rights, property, or safety of PeerPadz, our users, or the public
  • Detect, prevent, or address fraud, security, or technical issues

C. Business Transfers

If PeerPadz is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our platform before your information becomes subject to a different privacy policy.

D. With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

V. DATA RETENTION

We retain your information only as long as reasonably necessary for the purposes described in this Privacy Policy and to comply with our legal obligations.

Active Accounts:

While your account is active, we retain your account information, listings, messages, and usage data to provide our services.

Account Closure:

When you deactivate your account, we may retain certain information to comply with legal obligations, resolve disputes, enforce our Terms of Service, and prevent fraud.

Even after account closure, we may retain certain data for legitimate business purposes, including:

  • Transactional records for accounting, tax, and audit purposes
  • Terms of Service acceptance logs and agreement records
  • Dispute-related communications and resolution documentation
  • Information necessary to prevent fraud or abuse of our platform

This retention period varies based on the type of information, legal requirements, and legitimate business needs.

Messages:

  • Messages between users are stored on our servers and are NOT encrypted end-to-end.
  • Messages are visible to the sender, receiver, and PeerPadz administrators (for moderation, legal compliance, and dispute resolution purposes).
  • You may delete your messages at any time through your account settings, though copies may remain in system backups for a reasonable period.

Property Listings:

Deactivated or expired listings may be retained for historical reference, analytics, and legal compliance purposes.

Cookies and Analytics Data:

Analytics data is typically retained for 26 months (Google Analytics default) or as configured in our analytics tools. Cookie data expires according to the specific cookie type (session cookies expire when you close your browser; persistent cookies remain until their expiration date).

After the applicable retention period, we may anonymize your data (removing personal identifiers) or securely delete it from our active systems, though anonymized data may be retained indefinitely for statistical and analytical purposes.

VI. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

A. Rights for All Users

Access and Correction:

You may access and update your account information through your profile settings at any time.

Account Deletion:

You may deactivate your account through your account settings. Upon deactivation, your public profile and listings will be removed, subject to our data retention practices described above.

Communication Preferences:

You may opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by adjusting your notification preferences in your account settings. You cannot opt out of transactional emails necessary for account operation (e.g., password resets, Terms of Service updates).

Cookie Management:

You may manage your cookie preferences through our consent banner or your browser settings. Note that disabling certain cookies may limit platform functionality.

B. State-Specific Privacy Rights (US)

If you are a resident of certain US states, you may have additional rights:

California Residents (CCPA/CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions (e.g., legal compliance, fraud prevention).
  • Right to Opt-Out: You have the right to opt out of the "sale" or "sharing" of personal information. Note: PeerPadz does not sell personal information for monetary consideration. However, our use of analytics and advertising cookies may constitute "sharing" under California law. You may opt out via our cookie consent banner or browser settings.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Virginia, Colorado, Connecticut, and Other States:

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of certain data processing activities.

Exercising Your Rights:

To exercise any of these rights, please contact us at support@peerpadz.com with "Privacy Rights Request" in the subject line. We will respond within the timeframe required by applicable law (typically 30-45 days). We may require verification of your identity before processing your request.

VII. SECURITY MEASURES

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data in transit using SSL/TLS protocols
  • Password hashing using secure cryptographic algorithms
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal information
  • Secure cloud hosting with reputable service providers
  • Rate limiting on API endpoints to prevent abuse and ensure service availability

If we become aware of a data breach that affects your personal information, we will notify you as required by applicable law.

VIII. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on PeerPadz:

Types of Cookies We Use:

  • Essential Cookies: Required for basic platform functionality (authentication, session management). These cannot be disabled.
  • Analytics Cookies: Google Analytics and similar tools track usage patterns to help us improve our services.
  • Advertising Cookies: Facebook Pixel (if you consent) tracks your activity for targeted advertising purposes.
  • Preference Cookies: Remember your settings and preferences for future visits.

Managing Cookies:

When you first visit PeerPadz, you will see a cookie consent banner allowing you to accept or decline non-essential cookies. You may change your preferences at any time through your browser settings. Note that blocking certain cookies may impact platform functionality.

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Visit your browser's help menu for specific instructions.

Do Not Track:

Some browsers include a "Do Not Track" (DNT) feature. Our platform does not currently respond to DNT signals, as there is no industry consensus on how to interpret them. You may manage tracking through our cookie consent banner and browser settings.

IX. CHILDREN'S PRIVACY

PeerPadz is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, do not use our platform or provide any information to us.

If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible. If you believe we may have information from or about a child under 18, please contact us at support@peerpadz.com.

X. THIRD-PARTY LINKS

Our platform may contain links to third-party websites, services, or resources not operated by PeerPadz. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

XI. INTERNATIONAL USERS

PeerPadz is based in the United States and is intended for use by residents of the United States only. If you access our platform from outside the United States, you do so at your own risk and are responsible for compliance with local laws. Your information will be transferred to, stored, and processed in the United States, which may have different data protection laws than your jurisdiction.

XII. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email (to the address associated with your account)
  • Display a prominent notice on our platform for at least 30 days before the changes take effect

Your continued use of PeerPadz after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

XIII. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@peerpadz.com
Subject Line: Privacy Policy Inquiry

For legal inquiries, please allow 5-7 business days for a response.

XIV. GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles.

XV. SEVERABILITY

If any provision of this Privacy Policy is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

PeerPadz Privacy Policy
Last Updated: December 11, 2025
Effective Date: December 11, 2025
© 2025 PeerPadz. All rights reserved.

This Privacy Policy has been reviewed for compliance with:
California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Children's Online Privacy Protection Act (COPPA), CAN-SPAM Act, and general US privacy best practices.